A major Rogers network outage is causing headaches across Canada on Friday morning.
In a statement shared on social media, Rogers said it was “aware of the issues currently affecting our networks” and said the company was working to resolve the issue as quickly as possible.
The outage means Rogers’ cellular and internet services are down, and the issues have also affected electronic payments and other services.
Online banking service Interac said the outage affected “online and at the checkout” debit transactions, as well as electronic transfer services.
Government services were also affected.
In a statement on social media, Passport Canada said Rogers’ issues were affecting their call centers and offices. Passport backlogs and long wait times have been reported recently at passport offices, and the outage is likely to worsen the situation.
According to the Regina Police Department, some Rogers customers may not be able to connect to 911. The 911 system is fully operational, the police department noted, and anyone who cannot reach the line will emergency on their mobile phone should try using a landline. or another device.
Rogers has shared an online tool for people to see if their services are affected.
Are you experiencing service interruptions? For the latest details and to see if you might be affected, click here: https://t.co/6wEzj0op8K
—RogersHelps (@RogersHelps) April 1, 2020
